North American Power and Gas is an absolute scam. Their advertising is very deceiving and fooling customers they will save money.
Then they guilt them, that if they are not taking advantage of different electrical providers they are wasting money. Yes they did say it was a monthly variable rate that is "historically lower" than CL&P however based on the past few months, I don't know how that is possible. I don't even think my first bill had the 7.9 cent rate. Instead I was charged 10.49 cents.
I overspent about $200 in the course of 4 months. Before I cancelled, I checked to see if I will receive my rebate which they said they had never received. Their 100% guarantee, is that if you feel we suck, you can leave at any time.
What type of guarantee is that? I feel horrible for the snakes that are employed there who prey on customers who are looking to save money.
Monetary Loss: $200.