After the initial teaser rate of saving about 10% off my electric, my summer bills went up by an avg. of 35%. When I called, they said I could choose the six month fixed rate, saving about 2%. Fool me once. Obviously I dropped both the electric and gas to stay with JCP&L.
I also advised 3 of my friends to drop them since I thought that I could make some money from NAP by signing up more people - dead wrong.
To disconnect, one may need a certified letter to ensure it gets done since they would not send out an email confirmation - sounds like a rather sketchy company to me.
Product or Service Mentioned: North American Power Electricity Supply.
Monetary Loss: $100.