Product: North American Power Residential Electricity Supply Clear all filters (4 of 4 reviews match)
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On 11/08/2016, MS. Prell enrolled with us and selected a 12-month $0.0509/kWh rate plan – which was supplied for the indicated term length. As an NAPG standard policy, any customer enrolled onto a fixed rate will be mailed a renewal notice(s) advising them of the...
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North American Power Residential Electricity Supply
#1166282
Customer service and satisfaction are certainly of great importance to us; which is why, all complaints filed against NAPG are taken seriously and thoroughly reviewed in order to address the concerns alluded to by the complainant. Based on Mr. Soyeju’s account details,...
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North American Power Residential Electricity Supply
#1015483
This customer enrolled with us on 11/11/2014 and selected a 12-month $0.0699/kWh fixed rate - not a 6-month term as he claims. As he said, towards the end of his fixed agreement he began shopping around for a new rate plan and ultimately decided to enroll with another...
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North American Power Residential Electricity Supply
#859320
North American Power's reply to:

We were deeply disturbed by the claims this gentleman made about what our Customer Care agent told him, and take our customer experience very seriously, so we reviewed the recording of this call to hear exactly what was said. At absolutely no point during the call did...
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New Holland, Pennsylvania
Product
North American Power Residential Electricity Supply
#830848