Product: North American Power Electricity Supply Clear all filters (58 of 58 reviews match)
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North American Power's reply to:

We are truly sorry that you had a poor experience with us, and we want to do what it takes to make this right with you. Although our records do confirm that a) we sent a renewal notice to your address on 6/9/15 when your first fixed rate term was due to expire on...
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Product
North American Power Electricity Supply
I didn't like
  • Not honest
#760175
Over priced for gas and electric...$10.00 a month penalty to get out of my two contracts for a year. Trying to get my $50.00 welcome bonus has been on going for months. They did not have my correct address and now want me to send in an electric bill to prove my correct...
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Product
North American Power Electricity Supply
I didn't like
  • Pricing
  • Bait and switch
  • Contract
#754188
I signed up with North American Power as a broker to market their supply see ice. After 2 months they abruptly canceled all representative agreements after reaching their customer acquisition goals! What a sleazy way to do business and use people. Furthermore, they...
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Anonymous
Anonymous

We also went through the same thing here in Texas. We all qualified for the pool and its been over 12 month period. Havent heard a word from NAP North American Power.

Saint John, Missouri
Product
North American Power Electricity Supply
#603235
I was on a 6 month rate then they doubled the rate .They tell you it will take 60 days to cancell the rate out of your local B.G.E billing system . This is the old bait an switch .Its time to put these guys out of business. They run ads for electric service at 8.59...
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Product
North American Power Electricity Supply
I didn't like
  • False ads
#587779
Without notice our rate jumped from 10.9 cents to 17.9 cents. North American Power has been dropped as fast as I could. I am only disappointed that I couldn't do it faster and that they were able to steal a few hundred dollars from my family. I will be warning as...
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Standish, Maine
Product
North American Power Electricity Supply
#586324
They save you money AT FIRST and wait as your expiration happens. They will tell you and swear up and down that they sent a renewal notice but they don't. They have your email, phone, and mailing but they choose to send a letter in the mail? All the need is one bill...
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Anonymous
energyreporter

Hi ffffef0 -- I am the energy writer for the Union Leader looking to talk to consumers about their experiences with competitive energy. Contact me if you like. @DaveSolomon72 ...

Product
North American Power Electricity Supply
I liked
  • Rate
  • Advertised price
I didn't like
  • Contract
  • Lies
  • Scam
#565856
NAP takes customer satisfaction very seriously and examines each claim with diligence. Many customers of both suppliers and utilities across the region, have experienced higher-than-usual variable rates this year, unfortunately, wholesale prices for both electricity...
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Brooklawn, New Jersey
Product
North American Power Electricity Supply
#552053
north American power told me that my rate would be at 5% at the start . During my usage my rate increased and north am. power raised my rate to 13% without telling me and leaving me with a $1200.00 balance at com.ed. I am at this point too angry to try to understand...
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Product
North American Power Electricity Supply
#516402
Upfront they charge you low rates and then your subsequent bills go through the roof, claiming they were buying power at what they were charging me. My bills literally doubled in the last 6 months. I had coned check my meter because I thought someone was stealing my...
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Anonymous
cw

I experienced exact the same price hike after a low fixed rate for 6 months, then the rate almost doubled. The variable rate is now (November 2014) $0.1899 per kWh, which is m...

Product
North American Power Electricity Supply
#510930
NORTH AMERICAN POWER COMPANY LACKS EVEN THE BASICS OF BUSINESS LOYALTY AND PRINCIPLES TO THEIR CUSTOMERS. THEY DESERVE TO BE DRIVEN RIGHT OUT OF CONNECTICUT. MY HOME ELECTRIC SUPPLIER RATES WENT UP MORE THAN DOUBLE IN ONE BILLING CYCLE WITHOUT NOTICE OF ANY INCREASE. ...
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Anonymous
darius

my rate rose 2.5 times in one billing cycle. that outrages.

Product
North American Power Electricity Supply
#501640