North American Power's reply to:
North American Power - False Advertising Tactics and Skyrocketing rates
I am writing to complain, and hopefully inform others, not to be deceived and taken advantage of by offers to switch to a third party Gas and Electric supplier named North American Power of CT.I was deceptively sold on switching to save money on my utility bill in 2013, when in the end they only tripled my rates this January and February.
All this while my original trusted Utility Company PSE&G's rates remain the same at .54c a therm for gas. They never explained to me that I would be on a variable rate plan and my rates could go up at any time. And they never offered me a fixed rate plan. And after realizing the outrageously high rate they were charging me of $1.59 a therm for gas, I was shocked to find out that it takes 2-3 months to switch back to PSE&G while they continue to over charge me.
This is criminal! To take advantage of people's basic needs like heating their home during the winter. I hope to informing the public of this companies false advertising and terrible actions.
I have lots of supporting documentation of their fraudulent actions for anyone that want it.This company should be put out of business!!
Monetary Loss: $1500.