Contact North American Power Customer Service
North American Power Phone Numbers and Emails
Toll-Free Number:
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(877) 572-0442
Customer Service:
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(800) 396-6035Texas
General Info:
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(888) 313-9086
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(203) 939-1155
North American Power Emails:
Customer Service
Order Issues
Legal
DMCA Inquiries
Contact Information
North American Power Website:
North American Power Help Center:
Corporate Office Address:
North American Power and Gas, LLC
1500 Rankin Rd., Suite 200
Houston,
Texas
77073
United States
Other Info (opening hours):
Hours:
Monday - Friday 8:00am - 6:00pm (ET)
Texas
Monday - Friday 7:00am - 5:00pm (CT)
Other Location:
20 Glover Avenue, Norwalk,
CT 06850, US
Summary of North American Power Customer Service Calls
72
TOTAL
CALLS
CALLS
03:18
AVG CALL
DURATION
DURATION
36%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call North American Power?
Payments and Charges Question:
- “My bill”
- “I want to pay my bill”
- “Pay bill”
Activation/ Cancellation Question:
- “Cancel”
- “To cancel”
- “Renew”
Request for Information Question:
- “Find out current rate”
- “Collection letter”
- “Questions about my account”
Product/ Service Question:
- “Outage”
- “Energy rates”
- “Gas rates”
Shipping and Delivery Question:
- “Didnt receive gift card”
- “I have not received the $50 Visa card I was promised when I signed up with NAP.”
Account Question:
- “To open a account”
Staff Question:
- “I no longer want your services”
- “New services”
Cards Question:
- “Gift card doesnt work”
Other Question:
- “Switch to eversource”
- “Energy rates”
- “Price”
About
Summary
North American Power is a licensed electricity and natural gas supplier, currently operating in 10 states, that offers a range of competitive, environmentally-friendly fixed and variable rate products. For more information on rates and plans, please visit napower.com.

North American Power