I received a mailer stating that North American power offered a variable rate, currently 7.9 cents per KWH. So, I signed up.
On my first bill, they neglected to submit it to JCP&L on time so, I was not charged. It did however carry over to the next month...no big deal. I was still charged the 7.9 cent rate for that period. However, the next period I was charged 11.99 cents per KWH!!!
A HUGE JUMP!!! Well, I figured their variable rate went up which sucked but they do state that it is variable. So, I went on to the website and it still says the current variable rate is 7.9 cents!! So, I called and was told that the 7.9 cent rate is a PROMO for the first month!!!
I asked the guy if it states on the website anywhere that that is a promo rate for one month, and he said NO!! I said does it state on the website that the current variable rate is 11.99 cents per KWH and again he said NO!!! This is a scam to get you to sign up with them. I have electric heat so this month is always my highest.
This jump in the rate caused my bill to be $140 higher than anticipated. It would have been cheaper to stay with JCP&L as my supplier. I even spoke to a woman over the phone to sign up and was not told that this is a one month promo rate!!!! STAY FAR AWAY FROM THIS COMPANY!!!
If you go to their site right now, it states that their current variable rate is 7.9 cents per KWH. Don't fall for that!!
That is only a promo rate for one month!!! I wound up switching to a company called commerce energy which has an 8.9 cent rate fixed for 12 months.
Product or Service Mentioned: North American Power Electricity Supply.
Monetary Loss: $140.